Privacy Policy

Last updated: 8 November 2026

This Privacy Policy explains how Bitstreaks Technologies Private Limited (“Bitstreaks”, “we”, “us” or “our”) collects, uses and protects personal data when you visit bitstreaks.com or contact us. We process personal data in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, and the rules made under them.

For the purposes of this policy, Bitstreaks is the data fiduciary for the personal data described below.

Information you give us. When you fill in a contact, quote or consultation form, book a call, comment on a blog post, apply for a job or email or phone us, we collect the details you choose to share. This usually includes:

• your name, email address and phone number;
• your company name and website;
• details of your project, budget and timeline, and any files or messages you send;
• for job applications, your CV and the information in it;
• for blog comments, your name, email address and comment (your name and comment are published on the website).

Information collected automatically. When you browse the website we and our service providers collect technical information such as your IP address, browser and device type, pages visited, the page that referred you, and the date and time of your visit. This is collected through server logs, cookies and similar technologies (see “Cookies and analytics” below).

We use personal data to:

• reply to your enquiry, prepare proposals and quotations, and schedule calls;
• deliver and support the services you engage us for, and manage invoicing and our records;
• publish and moderate blog comments;
• assess job applications;
• keep the website secure and prevent spam and misuse of our forms;
• understand how visitors use the website so we can improve it;
• send you information about our services where you have agreed to receive it (you can opt out at any time);
• comply with our legal, tax and regulatory obligations.

We process your personal data on the basis of your consent, which you give when you submit a form or contact us, or for other legitimate uses permitted by law, such as complying with legal obligations. We do not sell your personal data.

Cookies are small text files stored on your device. We use:

• Essential cookies needed for the website and its forms to work, including Cloudflare Turnstile, which checks that form submissions come from a person and not a bot;
• Analytics cookies from Google Analytics and Google Tag Manager, which tell us in aggregate how visitors find and use the website;
• Preference cookies that remember your cookie choices.

You can accept or reject non-essential cookies through the cookie banner, and you can delete or block cookies in your browser settings. Blocking some cookies may affect how the website works.

We share personal data only where needed, and only with:

• service providers who help us run the website and our business, such as our hosting provider, email providers, Google (analytics) and Cloudflare (spam protection). They process data on our instructions and are required to keep it secure;
• professional advisers such as lawyers and accountants, where required;
• government or law enforcement authorities, where the law requires us to.

Some of these providers may store or process data on servers outside India. Where this happens, we take reasonable steps to make sure your data stays protected and is transferred only as permitted under Indian law.

We keep personal data only for as long as needed for the purpose it was collected for. As a guide:

• enquiries that do not lead to a project are kept for up to 2 years;
• client and billing records are kept for as long as Indian tax and company law requires;
• job applications are kept for up to 1 year unless you ask us to delete them sooner;
• published blog comments are kept until you ask us to remove them.

The website uses SSL/TLS encryption, and we use reasonable security practices, including access controls and limiting access to personal data to staff who need it. No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the relevant authorities of a personal data breach where the law requires it.

Subject to applicable law, you have the right to:

• ask for a summary of the personal data we hold about you and how we use it;
• ask us to correct, complete or update your personal data;
• ask us to erase your personal data where it is no longer needed;
• withdraw your consent at any time (this does not affect processing already carried out);
• nominate another person to exercise these rights on your behalf in case of death or incapacity;
• raise a grievance with us, and, if it is not resolved, complain to the Data Protection Board of India.

To make a request, email us at [email protected]. We may need to verify your identity before acting on it.

The website and our services are meant for businesses and are not directed at children. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us personal data, please contact us and we will delete it.

If you have a question or complaint about how we handle your personal data, please contact our Grievance Officer:

Grievance Officer, Bitstreaks Technologies Private Limited
SCF 34, IInd Floor, Sector 11D, Faridabad, Haryana 121006, India
Email: [email protected]
Phone: +91 98996 23092

We will acknowledge your complaint and aim to resolve it within the time required by law.

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its “last updated” date.